TERMS APPLICABLE TO ALL PAYMENTS
1.1.1 This MHub Payment Terms and Conditions (“Terms and Conditions”) defines the agreement between TRB Ventures Sdn Bhd (1041201-U)(“TRB”) and you in regards to all payments made in or through www.mhub.my (as defined below) (each referred to as the “Product”)
1.1.2 Section 1 (Terms Applicable to All Purchases) contains the overarching terms of the relationship between you and TRB. In addition, TRB may specify in writing that other terms (not contained in these Terms of Purchase) are nonetheless applicable to payments for certain products or services (the “Additional Terms”). Additional Terms may include the Privacy Policy, Terms of Service and Policy of Acceptable Use (as defined below).
1.1.3 You accept without limitation or qualification these Terms of Purchase (including Section 1 of the Terms of Purchase and such other applicable section) and the Additional Terms. The Additional Terms shall be incorporated in these Terms of Payment by reference, and shall collectively be referred to as the " Payment Terms".
1.1.4 We reserve the right to revise, change, modify, alter or amend this Terms and Conditions at any time without prior notice. Please visit this page regularly to review for the current terms. Your access or use of the features and services of www.mhub.my in the Platforms will be deemed as an irrevocable acceptance of such revisions, changes, modifications, alterations or amendments.
1.1.6 You understand that you must, at your own cost, provide telecommunication services, computers and other equipment or services necessary to access any of the Products. You must comply with all the rules and regulations that apply to the means that you have used to access the Platform (e.g. Internet access).
1.2 DEFINITIONS
Except where the context otherwise requires:
“Platform” means MHub Pay
“Policy of Acceptable Use” means the acceptable use policy posted on https://mhub.my/policies/privacy/ .
“Terms of Service” means the terms of service posted on https://mhub.my/policies/terms_of_use/ .
“Website” means the website at https://mhub.my and its subsidiary web pages; and “you” or “your” means the entity entering into the Purchasing Terms with TRB.
1.3 PAYMENT OF THE SUBSCRIPTION FEES
1.3.1 In the event that you have subscribed to any Product package (“Package”) from TRB, you understand that, unless otherwise specified by TRB in writing, and no refund will be given for the non-utilisation of the Package during the validity period of the subscription.
1.3.2 The subscription fees payable excludes any charges levied upon by the online payment gateway, credit card or debit card issuer and/or banks and financial institutions.
1.4 OTHER PAYMENTS TO THIRD PARTIES
1.4.1 When you make payments to third parties for the booking and/or purchase of product and services through our Platform, you agree and accept that TRB is merely a payment facilitator and bears no responsibility whatsoever under any circumstances.
1.4.2 You further represent and warrant that in using the payment functionality in MHub, you have satisfied yourself that those payments are subject to the relevant terms and conditions of payment as between yourself and the third part(ies).
14.3 For such payments, no refunds will be made from or through MHub or TRB.
1.4 PRICE
1.4.1 TRB and Third Party product or service provider reserves the right to revise the price of any of its Products and Packages at any time provided the same is made known to you prior to the completion of a transaction.
1.4.2 You shall not be subject to the revised price if the revision occurs after you have completed the payment.
1.4.3 All prices and charges are in Malaysian Ringgit.
1.5 PAYMENT
1.5.1 You acknowledge that you are solely responsible for any payment method that you have chosen.
1.5.2 If you have been issued with a sales order or e-mail confirmation with respect to your Purchase, you shall adhere to the payment method, and payment due date, as set out in such sales order or e-mail confirmation.
1.5.3 If you are paying via cheque, you understand that TRB is not responsible for any loss of or damage to the cheque en-route to TRB. You shall be liable to pay to TRB such administrative fees stipulated by TRB if the cheque bounces.
1.5.4 All fees are exclusive of tax. You shall pay all taxes, duties or levies in respect of the Purchase.
1.5.5 The modes of payments available on MHub platform are as the following: -
a) Prepaid – credit card, debit card, online banking; b) Instalment plan through credit cards for certain products as indicated. Please note that there may be additional terms and conditions imposed by the issuing banks/financial institutions for modes of payments via credit card, debit card and online banking. You are responsible to ensure that you comply with the said terms and conditions. You are deemed to be the rightful owner of the bank account, credit card and debit card and legally competent to use such payment method. c) When you make payments via credit card, debit card or online banking, please keep the payment receipts with you as evidence of payments. We shall reject your order if a credit card or debit card payment is rejected, declined or subsequently reversed for any reason. In those instances, the non-payment remains a debt due and payable to TRB on demand in writing.
1.5.6 We accept all MasterCard, Visa and American Express credit cards issued in Malaysia. Please note that additional charges may be incurred by your issuer banks/financial institutions. Please refer to your banks/financial institutions for further information. We take great effort in ensuring the security of your online transactions. Learn more about these security measures below:
a) MasterCard SecureCode and Verified by Visa
If you’re paying with a credit or debit card, MasterCard SecureCode and Verified by Visa will add another layer of security to your online transactions, helping protect against unauthorized use of your card. During checkout, you will be greeted with a personal message that you have previously set – this helps ensure that you are not dealing with a fraudulent website. Next, you will be asked for your own secret password to confirm your identity. If you have not yet registered for MasterCard SecureCode or Verified by Visa, you may be asked to do so during the checkout process. You will then be redirected to your bank’s website to complete the registration.
b) VeriSign
Our website is a trusted VeriSign secure site, which is an independent, industry-recognized system that allows you to validate the ownership and security of any website. By using the VeriSign SSL digital certificate, all sensitive data you send through, e.g. your name, address, and credit card number, are encrypted and converted into code before being securely transmitted over the Internet. In simple terms, your personal information is constantly protected from interception and misuse by unwanted parties whenever you perform a transaction on our website.
c) 3-D Secure
Provided free by your bank, 3-D Secure provides additional protection and security whenever you use your credit card for Internet purchases. The service involves a simple verification process using a personal message and password during checkout. The personal message ensures that you are dealing directly with your bank and not a ‘phishing' site, while your password will help confirm your identity. If you have not enrolled for 3-D Secure, you will be required to log on to your respective bank’s website to register before you can complete your online booking.
1.5.7 Debit Card
All Visa, Master, MyDebit debit cards issued by local banks/financial institutions are accepted. Please refer to your issuing bank/financial institutions for further information on additional terms if any.
1.5.8 Internet Banking
You need to sign up and register internet banking with banks/financial institutions that provide internet banking service for your bank accounts. Your banks/financial institutions may charge additional fees for this mode of payment. Please refer to their terms and conditions.